Privacy Policy

Privacy Policy
Effective Date: 01/01/2025

Factory Interiors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.factoryinteriors.com. By using our site, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect information from you when you:

  • Place an order

  • Contact us via email or phone

  • Subscribe to newsletters or updates

  • Use our website (automatically collected through cookies or analytics)

Types of information collected may include:

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely and never stored on our servers)

  • Purchase history and customer service interactions

  • Browser type, device, IP address, and other technical data via cookies or analytics tools


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your order or inquiry

  • Improve our website functionality and user experience

  • Notify you of promotions, new products, or updates to this policy (unless you opt out)

We do not sell or rent your personal information. Your data is shared only with trusted third parties as needed to complete your transactions (e.g., shipping carriers, payment processors).


3. Your Rights and Choices

You can manage your information by contacting us directly. You have the right to:

  • Access the personal data we have on file

  • Correct or update your information

  • Request deletion of your data

  • Opt out of marketing communications at any time

To do so, contact us via the email or phone number provided below.


4. Data Security

We take strong precautions to safeguard your information:

  • Sensitive data (e.g., credit card information) is encrypted and securely transmitted using SSL ("https")

  • Access to personal information is restricted to authorized personnel only

  • Our servers are maintained in a secure environment

Despite these efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.


5. Orders and Payment

When placing an order, you will be required to provide personal and financial details necessary to complete your transaction. This information is used solely for billing, shipping, and customer service. If there are issues processing your order, we’ll use this information to contact you.


6. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience and navigation

  • Identify repeat visitors and save login credentials

  • Track browsing behavior to enhance site content and performance

Cookies do not link to personally identifiable information.

You can control cookie preferences through your browser settings.


7. Analytics – Lucky Orange, Google, Meta

Our website uses web analytics services, to help us better understand user behavior. Thse may collect mouse clicks, movements, scrolling activity, and other interaction data.


8. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes are made constitutes acceptance of the new terms.


9. Accuracy & Website Content

While we strive to keep information accurate and current, errors may occur, including pricing or availability. We reserve the right to correct such errors and to cancel or refuse orders placed based on incorrect information.


10. Contact Us

If you have any questions about this policy, please contact us:

Contact Us Page

Phone: (888) 269-6287