Shipping Information

Shipping Information

Updated: April 13, 2025

Factory Interiors proudly ships worldwide and is committed to delivering your order safely, quickly, and efficiently. Below are the key details regarding our shipping process, timelines, and policies.


Shipping Charges & Estimates

Shipping costs are calculated based on box size, weight, and destination. To view real-time shipping estimates:

  1. Add items to your shopping cart

  2. Enter your shipping ZIP/postal code

  3. Review available shipping methods and charges

This allows you to choose the shipping option that best meets your budget and timeline.


Production Times for Made-to-Order Items

Many of our products are custom-made. Production begins the next business day after your order is received.

  • Carpet Products: 2–3 business days

  • Vinyl Products: 3–5 business days

(Please note: times may vary slightly during peak seasons.)


Backordered Products

If a product or specific color is temporarily out of stock, your order will be placed on hold and fulfilled as soon as the item becomes available. 


U.S. Shipping

  • We offer standard and expedited shipping options throughout the United States

  • We do not ship to P.O. Boxes — please provide a physical address for delivery


International Shipping

We ship globally to most countries. Please be aware:

  • Import duties, VAT, or taxes may apply and are the responsibility of the recipient at the time of delivery

  • Transit times vary depending on the destination and customs processing


Estimated Delivery Time

Delivery times depend on your location and selected shipping method. You’ll receive a tracking number as soon as your order ships so you can monitor its progress.


Questions?

If you have questions about shipping options, timelines, or a specific order, contact our customer service team:
📞 (888) 269-6287
📧 support@factoryinteriors.com